The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidential and according to the legal data protection rules as well as this privacy statement.

Scope of application

This privacy statement informs you about the nature, extent and scope of the collection and use of personal data by the website provider CROSS CULTURAL COMMUNICATION ACADEMY by CL:CasaLinguae e.U. – Strohberggasse 15/1/5, 1120 Vienna or Mozartgasse 4/2, 1040 Vienna – info@cross-cultural-communication.com – +43 699 11 959 333 and the linked websites, functions and contents as well as our social media profile.

Responsible person

CROSS CULTURAL COMMUNICATION ACADEMY
Mozartgasse 4/2
1040 Vienna
E-Mail: info@cross-cultural-communication.com
Phone: +43 699 11 959 333

Our website address is: https://www.cross-cultural-communication.com.

Registration

The data registered in the course of registration (training, workshops, webinars, online courses and assessments tests) are used for the purpose of using the offer. Users can be informed by e-mail about information relevant to offers or registration, such as changes to the scope of offers or technical circumstances. The data collected can be seen in the input mask during registration. This includes first and last name, postal address, email address and their purpose.

Order processing in the online shop and client account

We process the data of our clients in the framework of the order procedure in our online shop to allow them the selection and ordering of the selected products and services as well as their payment and shipment or execution.

The processed data include inventory data, communication data, contractual data, payment data and the persons concerned are our clients, interested persons and other business partners. The processing takes place for the purpose of the fulfilment of the contractual services within the operation of an online shop, the settlement, delivery and customer service. For this purpose, we place session cookies for the storage of the content of the shopping cart and permanent cookies for the storage of the login status.

The processing takes place on the basis of art. 6 clause 1 lit. b (realization of ordering processes) and c (legally required storage) of the GDPR. In doing so the details marked as necessary for the justification and fulfilment of the contract are required.  We disclose the information vis-á-vis third parties only in the framework of the delivery, payment or in the framework of legal permissions and obligations vis-á-vis legal consultants and authorities. The data will be processed in third countries only if this is necessary for the fulfilment of the contract (for example following a customer request upon delivery or payment).

In the framework of the subscription and new registration as well as use of our online services, we save the IP address and the time of the respective user intervention. The storage takes place on the basis of our legitimate interests as well as the user protection against misuse and other unauthorized usages. The transfer of data to third parties does normally not take place, except if required to track our claims or if there is any legal obligation according to art. 6 clause 1 lit c of the GDPR.

The cancellation takes place at the end of legal and comparable guarantees. The necessity of data storage will be verified every three years. In the event of legal storage obligations, the cancellation takes place after their expiry.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Cookies are small files which render it possible to save specific information referred to the device on the access device of the User (PC, smartphone or similar). On one hand the improve the user-friendliness of websites and thus offer a benefit for the users (for example the storage of login data). On the other hand, they are used to collect statistical data of the website usage and analyse them in order to improve the offer. The users can influence the use of cookies. Most browsers dispose of an option with which the storage of cookies can be restricted or completely prevented. However, we point out that the use and in particular the user comfort is restricted without cookies.

You can administer many corporate online ads cookies via the US American website http://www.aboutads.info/choices / or the EU website  http://www.youronlinechoices.com/uk/your-ad-choices/.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Transmission to third countries

If we process any personal data in a third country (that means outside of the European Union or rather the European Economic Area or if this takes place in the framework of the use of services from third parties or the disclosure or transmission of personal data to third parties, this will happen only if carried out for the fulfilment of our pre-contractual obligation, on the basis of your permission, because of any legal obligations or on the basis of our legitimate interests. Subject to legal or contractual permissions we process or give the permission to process personal data in third countries only in case of the presence of the specific terms of art. 44 seqq. of the GDPR. That means the processing is carried out for example on the basis of particular guarantees such as the officially recognized definition of a data protection level equal to the one of the EU (for example for the US through the “Privacy Shield”) or the observance of officially recognized specific contractual obligations (so called standard contractual clauses).

Integration of services and contents from third parties

It may be the case that in these online offers contents of third parties such as for example YouTube videos, map data from google maps, RSS-feeds or graphics from other websites will be included. This always assumes that the providers of these contents (hereinafter referred to as “third party provider”) will be aware of the IP address of the user. Because without the IP address they would not be able to send the contents to the browser of the corresponding user. The IP address is hence necessary to display these contents. We aim at using only those contents whose corresponding provider uses the IP address only to deliver the contents. However, we have no influence over whether the third-party providers save the IP address for example for statistical purposes. As far as we know, we inform our users about it.

Establishment of contact

When establishing the contact with C.C.C Academy (for example via contact form, email or social media channels) the data of the user will be processed in order to process the request as well as for of further questions. The data provided by the user can be saved in a Customer Relation Management System (CRM).

Newsletter shipping provider

With the newsletter we want to inform you about us and our offer.

If you wish to receive the newsletter, we need a valid email address as well as an information that enables us to verify that you are the owner of the provided email address or rather the possibility to verify that the owner agrees to receive the newsletter. Further data will not be collected. These data will be used only for sending the newsletter and will not be forwarded to any third party.

After registration you will receive an email in which you will be asked to confirm your subscription. This confirmation is necessary so that no one can register with another email address. The subscription to the newsletter will be logged in order to proof the subscription process according to legal requirements. This includes the storage of the subscription and confirmation time as well as the IP address. Likewise, any amendments to the data stored with your shipping provider are logged.

Double-Opt-In and logging: the subscription to our newsletter takes place via a so-called double-opt-in procedure.

Your consent related to storing your data, your e-mail address as well as the use of such data for sending our newsletter may be revoked at any time. The revocation can be carried out via a link in the newsletter, in your profile area or via a notification, send to the above provided contact address.

The transmission of the newsletter takes place via the shipping provider “MailChimp” a newsletter transmission platform of the US provider Rocket Science Group LLC 675 Ponce De Leon Ave NE # 5000, Atlanta GA 30308, USA: The data protection regulations of the shipping provider are available here : https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a Mail Chimp is certified below the Privacy-Shield agreement and thereby offers a guarantee to respect the European data protection level. (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active).

Newsletter – performance measurement

The newsletters contain a so-called “web-beacon”, that means a pixel-sized file which is retrieved from our server or rather in case we use a shipping provider, from his server when opening the newsletter. In the framework of this request first technical data such as any information about the browser and your system as well as your IP-address and the access time will be collected.

This information is used to technically improve our services by means of technical data or improve the service for our target groups and their reading behaviour by receiving information on their places of access (which can be determined by means of the IP address) or by determining their access times. The statistical data include also the verification whether the newsletter was opened or not, when it was opened, and which links were opened. This information can be assigned to the single newsletter recipients. However, it is not our goal nor the goal of the shipping provider, if there is any, to control single users. The evaluation is used primarily to identify the reading behaviour of our users and to adapt our contents to it or send different contents according to the interests of our users.

LinkedIn

Functions and contents of the service LinkedIn, offered by the LinkedIn AG, Dammtorstraße 29-32, 20354 Hamburg, Germany can be integrated into our online offer. These may comprise for example contents such as pictures, videos or texts and buttons with which users can express that they like the contents, follow the author of the contents or subscribe to our posts. If the users are members of the LinkedIn platform, LinkedIn can assign the access to the above-mentioned contents and functions to the profile of the user there. Privacy statement of LinkedIn: https://www.linkedin.com/legal/privacy-policy.LinkedIn is certified under the Privacy-Shield-agreement and thereby offers a guarantee for the compliance with the European privacy law (https://www.privacyshield.gov/participant?id=a2zt0000000LoUZAA0&status=Active).

Privacy statement: https://twitter.com/de/privacy, Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Youtube

We integrate videos of the “YouTube” platform offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy statement: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Use of Facebook Social Plugins

C.C.C Academy uses Social Plugins (“Plugins”) of the social network facebook.com which is operated by the Facebook Ireland Ltd., 4 Grand Canal Square, grand Canal harbor, Dublin 2, Irland (“Facebook”). The plugins can be identified via the facebook logos (white “f” on a blue background, the terms “Like” or the thumbs-up signs) or are marked with the addition “Facebook Social Plugins”. The list and the look of the Facebook Social Plugins is represented here https://developers.facebook.com/docs/plugins/.

If a user of a website views this offer which contains such a plugin his browser creates a direct connection to the Facebook server. The content of the Plugin will be directly transferred to your browser by Facebook and from there embedded into the website. Thus, the provider has no influence on the extent of the data which Facebook collects with the help of these plugins and thus informs the user according to the personal state of knowledge:

Through the embedment of Plugins, Facebook receives the information that a user viewed the respective page of a particular offer. If the user is logged in on Facebook, Facebook can assign this visit to the respective Facebook account. If a user interacts with the Plugins, for example by clicking the “Like”- Button or entering a comment, the respective information is directly transmitted from your browser to Facebook and saved there. If a user is not a member of Facebook, however, Facebook has the possibility to find out the IP address and to save it. According to Facebook in Germany only anonymized IP addresses are saved.

The purpose and extent of data collection and the further processing and use of the data by Facebook as well as respective rights and possible settings to protect the privacy of the user, can be found in the privacy statement provided by Facebook: https://www.facebook.com/about/privacy/.

If a user is a member of Facebook and this person does not want Facebook to collect any data on him via this offer and connect them with the membership data saved on Facebook, he must log out from his Facebook account before visiting the internet site. Further settings and objections concerning the use of data for marketing purposes can be made via the Facebook profile settings: https://www.facebook.com/settings?tab=ads.

Revocations, amendments, rectifications and updates

Upon request the user has the right to receive information free of charge as regards the personal data which were saved. Additionally, the user has the right to rectification of incorrect data, blocking and cancellation of his personal data, unless no legal retention requirement exists.

The legal retention period in Austria amounts to 7 years according to § 132 clause 1 BAO (accounting documents, receipts/invoices, accounts, business documents, lists of revenues and expenditures, etc.), 22 years in case of properties and 10 years in case of documents relating to electronically provided services, telecommunication, radio and TV services which were provided to private individuals in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.